🕸️ Web Form

Due to the impacts of coronavirus disease (COVID-19), IRCC can’t

• process applications normally

• provide accurate processing times

IRCC is prioritizing applications from

• Canadians returning to Canada

• vulnerable people

• people who perform or support essential services

When communicating with IRCC, it is important to clearly explain your situation and provide all relevant details. Otherwise, you may receive information that is not accurate.

After you submit the Web Form you will not receive a confirmation email. Usually, it takes IRCC 2 to 5 business days to respond.

Also, one can send an email to CPC Ottawa at [email protected], it usually is faster than a web form. Documents uploaded using the webform are not reflected in MyCIC account, only those uploaded through MyCIC can be viewed there.

The responsible office is currently verifying if your application meets the eligibility requirements under the immigration program for which you have applied.

We verified the information on file and can confirm that:

• The eligibility verifications are currently valid.

• The criminal background verification is currently valid.

• The security background verification has not been initiated.

While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible. Rest assured that you will be informed as soon as a decision is reached or if additional information is needed

We verified the information on file and can confirm that:

• The eligibility is currently valid.

• The criminal background verification is in process.

• The security background verification is currently valid.

Furthermore, we verified the information on file and can confirm that:

• The eligibility review is complete.

• The security background verification is valid.

• The criminal background verification is valid.

VALID means "For a document—legal, not expired, and accepted by IRCC." Source​

Validity of screening results (permanent resident applications) shown in the image below has been redacted from the CBSA Screening Manual under exemptions taken under the Access to Information Act. To read more about security screening see this link​

Ways to contact IRCC. Read in detail about these options here​

• IRCC Help Centre

• Web Form

• Email

• Client Support Centre

• Member of Parliament

• ECAS

• GCMS

These are CBSA Toronto Pearson International Airport numbers that will transfer the call to the IRCC call center

Terminal 1: (905) 676-3640 Terminal 3: (905) 612-5416​

• transfer to CIC processing application press 2

• status or processing times press 1

• become permanent resident press 2

• application starts with E press 2

• then enter application number followed by #

• listen to the entered number and press 1 to confirm

• enter the year of birth and then listen the entered number and press 1 to confirm

• hear the details

• then press 1 to check status (there will be a pause)

• hear detailed status at the end press 0 to speak to agent